FAQ

  • Q. What are your terms and conditions for Solar / Back up systems

    A quote is an estimation only & can be subject to change. Upon acceptance, a 75% deposit invoice will be made out before any equipment can be ordered and any work can commence, thereafter a 20% on arrival of stock and installation can then begin and 5% on completion of installation before all necessary certifications are handed over.
    The deposit is non-refundable.
    QUOTES ARE VALID FOR 14 DAYS whereafter a new quote will be issued depending on price adjustments.

  • Q. What are your Guarantees for Solar / Back Up Systems?

    1.Installation: The COMPANY will provide a 1-year guarantee on workmanship from date of installation, this guarantee will be null and void should any 3rd party work on the system and/or in the event that there is no service agreement in place and/or in the event of any malicious damage to the system and/or any damage caused by acts of God.
    2. Equipment: The Inverter, Batteries and Solar Panels will carry a guarantee by the suppliers accordingly provided that any damage or loss caused by lightning, acts of God, power surges, theft malicious damage &/or negligent handling are excluded.
    3. Excludes any equipment not installed by the COMPANY.

  • Q. What is an Electrical Certificate of Compliance & why do I need one?

    An Electrical Certificate of Compliance (ECOC) or electrical coc is a legal document that verifies an electrical installation is compliant on the date of inspection with all the legal requirements as stipulated in the Electrical Installations Occupational Health and Safety Act of South Africa.
    After your property has been inspected, you will be issued with an electrical compliance certificate. This certificate proves that your property complies with regulation and will allow the continued transfer of your property when selling your home.

    An electrical certificate of compliance when issued ensures that:
    * All your electrical circuits are healthy and functioning correctly.
    * Your premises is free from any potential electric shock risks and fire hazards.
    * Your premises is free from any defective electrical work.
    * That your premises has been correctly earthed and bonded.

  • Q. What does ROI & Payback mean?

    The Return on Investment (ROI) refers to the effective returns that your investment would generate throughout the life of the solar system. The higher your monthly savings on power bills from solar is, the quicker your initial investment would be repaid and the higher your ROI would be.
    The payback period refers to the amount of time it takes to recover the cost of an investment. Simply put, the payback period is the length of time an investment reaches a break-even point.
    The desirability of an investment is directly related to its payback period. Shorter paybacks mean more attractive investments.