Terms & Conditions

Our Terms & Conditions are to keep both the consumer and the company safe when dealing with services and installations. Terms & Conditions are not limited to this list provided.

General

  • A quote is an estimation only & can be subject to change.
  • All payments must be up to date and no work will commence until payment is made accordingly unless arranged otherwise.
  • The deposit is non-refundable.
  • Failure to pay invoices per terms and conditions stated herein as well as on the invoice will lead to further legal actions.
  • Equipment installed remains the property of Green Light City (Pty) Ltd until paid in full.
  • Registration of SSEG must commence on acceptance of the quote. The SSEG application can be a slow process but the timeline of this is not the responsibility of Green Light City (Pty) Ltd. We only assist our clients with the application and cannot be held accountable for the responsible municipality’s process and timeline.
  • Handover of Certificate of Compliance & Warranty documents will only be done once the final payment has been received.
  • By accepting the quote, you agree that Green Light City (Pty) Ltd may take photos of the installation before, during, and after and allow us to use these photos for advertising and marketing. (Street address and house number will not be shown in the photos)

Electrical Maintenance & Construction

Upon written acceptance, a 15% deposit invoice will be made out before any equipment can be ordered and any work can commence, thereafter a monthly claim will be done on the 15th of each month according to work completed and payment is due on the 25th of the same month. All payments must be up to date and no work will commence until payment is made accordingly unless arranged otherwise. Certificate of Compliance and final handover will not be done unless the project/job is paid up to date.

QUOTES ARE VALID FOR 30 DAYS whereafter a new quote will be issued depending on price adjustments.

Please note that all quotes are standard and are based on the architect’s design and plan. Switches and sockets are entry-level and should the client request a specific brand then a separate quote will have to be done. Light Fittings, electrical appliances, geysers, underfloor heating, heated towel rails, and any other electrical finishes not listed above but do not include sockets and switches, are not supplied by Green Light City, but rather by the client. If this quote is accepted and we are elected as the electrical contractor, any changes hereafter to the electrical plan will have to be quoted first before the work can commence accordingly. All changes and extra requirements must be given in writing.


Back-Up & Solar System Installations

Upon acceptance, a 75% deposit invoice will be made out before any equipment can be ordered and any work can commence, thereafter installation can begin, 20% will be due on completion of installation before commissioning and all necessary certifications are handed over and 5% will be due on handover of Compliance Certificate and Warranty certificate where applicable.

Installation dates are put in place to allow planning from our side as well as the client, however, these are subject to change depending on the weather and stock availability.

Please use the Company Name / Client Surname and invoice no as ref.

QUOTES ARE VALID FOR 14 DAYS whereafter a new quote will be issued depending on price adjustments.


Service & Product Guarantees

  • Installation: The COMPANY will provide a 1-year guarantee on workmanship from the date of installation, this guarantee will be null and void should any 3rd party work on the system and/or in the event that there is no service agreement in place and/or in the event of any malicious damage to the system and/or any damage caused by acts of God.
  • Equipment (Back-Up & Solar): The Inverter, Batteries, and Solar Panels will carry a guarantee by the suppliers accordingly provided that any damage or loss caused by lightning, acts of God, power surges, theft malicious damage &/or negligent handling are excluded.
  • Equipment: will carry a guarantee by the suppliers accordingly provided that any damage or loss caused by manufacturing issues, lightning, acts of God, power surges, theft malicious damage &/or negligent handling are excluded. No claims can be made against Green Light City for the above issues.
  • Excludes any equipment not installed by the COMPANY.

From the End of May 2022, Interest will be charged for payments not made according to terms. The interest rate will be between 3% – 5% depending on the amount due and the terms.